Contact and supportBeginner
Support hours and service policy
When and how our team is available
Support information:
- •Days: Monday to Friday
- •Hours: 9 am to 6 pm, Brasília time
- •Channel: WhatsApp +55 17 99164-8288
- •Response time: within 4 business hours
- •Technical emergencies, such as a service outage, receive top priority
Tip: Outside business hours, this Help Center covers the most common problems. Many questions can be resolved by checking the articles before contacting support.
Related tags:
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