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Media libraryIntermediate

How to use the Media library

Upload and manage agent files

Related lesson

1 lesson
Start with your agent
1 of 1Audio in Portuguese

Send audio, files, videos and images on WhatsApp

Configure media sending for your agent.

The Media library holds all files your agent can send, such as PDF menus, price lists, product photos and introductory audio.

Upload media:

  1. 1Open "Tools > Media library".
  2. 2Click "Upload".
  3. 3Select a supported file, such as JPG, PNG, PDF, MP3 or MP4.
  4. 4Enter a name and description.
  5. 5Define 'When to use' as an instruction for AI.
  6. 6Save.

Tip: File size limits: images up to 5 MB, videos up to 16 MB, audio up to 10 MB and documents up to 10 MB.

Related tags:

mediafileuploadimagevideoaudiodocument

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