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My AI agentBeginner

Overview of the My AI agent screen

Understand the layout: configuration tabs and the simulator on the right

"My AI agent" is the central configuration screen. It has two columns: configuration tabs on the left (Adjust by chatting, Instructions, Photos and files, Settings) and the "Test it as if you were your customer" panel on the right for real-time validation.

ChatEditMediaConfigFixFlow

What each tab does:

  • •Chat - Fine-tune the agent through conversation: type a natural-language instruction and AI adjusts the prompt automatically.
  • •Edit - Edit the raw prompt text for full control over the instructions.
  • •Media - Upload images, audio and videos for the agent to send automatically.
  • •Config - Technical settings: response delay, maximum length and pause triggers.
  • •Fix - AI reviews and corrects the current prompt, identifying inconsistencies.
  • •Flow - Build structured conversation scripts, like a traditional chatbot without AI.

Tip: Recommended order: fine-tune in Chat, review in Edit, upload Media, adjust Config and validate in the Simulator. Activate it for customers only after testing.

Related tags:

my agentoverviewlayouttabssimulator

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